PROCESS
BESPOKE
Clients’ first call
First call for solving problems - onboarding process.
Exclusive service requires a thoughtful approach to clients. When we have an initial conversation with a client, we understand whether we share the exact expectations of service and quality.
Establish goals and objectives
It is important to have a clear vision what is exactly needed, what is critical for the client to fulfil any anticipated service. A client’s goals play a direct role in what solutions are offered and how each one will play out.
Make relations with clients
Trust can only be earned through actions. We have to have a solid understanding of where the client stands.
Due diligence
Formal procedure to evaluate the risks.
Process and analyse information
We undertake internal research, collect, analyse and follow up only relevant solutions to provide advice backed by data and insights. We identify several possible paths of action or alternatives.
Provide options and recommendations
Midas is wholly independent and not eager to sell high-cost products and services. We present the alternatives in priority order, based upon the client values, because client’t interest is crucial.
Decision making
The client considers the results and evaluates if the solution has met his identified needs that no aspects have been overlooked.
Formalising and completing the deal
We make the process as smooth as possible by accompanying you through the whole deal.